Frequently Asked Questions
Everything you need to know about your gear and our service.
How long does shipping take for customized equipment?
Customized gear typically requires 3-5 business days for processing before shipment. Standard delivery then takes 3-7 business days depending on your location.
What is your return policy for performance apparel?
We offer a 30-day return policy for unused, unwashed apparel in its original packaging. Please note that personalized or custom-drilled equipment is final sale.
Do you offer international shipping?
Yes, we ship our sports gear worldwide. Shipping rates and delivery timelines are calculated at checkout based on the destination country.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are your products covered by a warranty?
Most of our high-performance equipment comes with a 1-year manufacturer warranty against defects. Please contact our support team with your order number to initiate a claim.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our financing partners at checkout.